The Donatello Hotel San Francisco, San Francisco - Reviews, Rooms Options & Prices 2025

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About the Resort

501 Post Street, San Francisco, California, United States of America, 94102

The Donatello Hotel is a modern resort located in the heart of San Francisco's vibrant shopping and theater district. Characterized by its charming Italian atmosphere and elegant European decor, this resort presents a unique blend of luxury and comfort. The hotel is situated near Union Square, making it a prime location for both tourists and business travelers. Guests can enjoy exceptional services, including a full-service spa and exquisite dining options.

Location

Situated in Downtown San Francisco, The Donatello Hotel is close to numerous landmarks, including the Exploratorium and Aquarium of the Bay. Guests have convenient access to the MUNI public transportation system, making it easy to explore the city. The surroundings include a variety of dining and entertainment options, enriching the overall experience of staying at this centrally located resort.

Rooms

The Donatello Hotel offers bright, air-conditioned rooms with premium bedding and thoughtful amenities. Every room features a microwave, refrigerator, and coffee machine for added convenience. Certain units provide additional seating areas, and the spacious studio resort suites come with high ceilings and comfortable living areas. Rooms are designed to provide a sanctuary, ensuring guests enjoy comfort during their stay.

Eat & Drink

Dining at the resort is centered around Zingari Ristorante, which specializes in traditional Northern Italian cuisine. The restaurant features an inviting atmosphere with live jazz performances, making it a perfect venue for intimate dinners. Guests can savor authentic dishes paired with delightful beverages, elevating their dining experience beyond mere meals.

Leisure & Business

The Donatello Hotel boasts a full-service spa providing a range of treatments, including deep-tissue massages and aromatherapy. Recreational facilities include a fitness center with saunas and a jacuzzi, allowing guests to unwind after a busy day. Moreover, the rooftop lounge offers an exceptional setting for relaxation and enjoying views of the city.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Deluxe King Room

Max:

4 persons

37 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

Explore available ways to reach your dream destination

City Center

San Francisco 1.1 mi

Airports

San Francisco International (SFO) 14.2 mi

Oakland International (OAK) 19.7 mi

Train

F Market Street Car 1.1 mi

Caltrain - 4th & King Street Station 1.1 mi

Metro stations

Powell Street Station1700 ft

Bus

Bus stop700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Stunning Views!

“I absolutely loved the huge windows in my room that offered amazing views of the city, creating a perfect backdrop for my stay.” view full review

Well-Equipped Kitchen!

“The kitchenette had everything I needed for my stay, from plates to utensils, which made preparing my own meals a breeze and exceeded my expectations.” view full review

Comfort at Its Best!

“The bed and pillows were incredibly comfortable, providing me with some of the best sleep I've had in a hotel.” view full review

Spacious Elegance!

“The bathroom was impressively spacious, offering ample room to move around and relax, making my morning routine so much more enjoyable.” view full review

General

No smoking on site
Wi-Fi
Paid parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness center
Pool tables

Guest Parking

Cookware/ Kitchen utensils

Services

Valet parking
Dry cleaning
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Fax/Photocopying

Spa & Leisure

Sun terrace
Sauna
Massage

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Cookware/ Kitchen utensils

Media

Flat-screen TV
CD player
AM/FM alarm clock

Room decor

Carpeted floor

Location

501 Post Street, San Francisco, California, United States of America, 94102

Map view

street view

501 Post Street, San Francisco, California, United States of America, 94102

City landmarks

Harbor

Pier 39

1.5 mi

Grant Avenue

Chinatown

3700 ft

Monuments and Landmarks

Lombard Street

1.3 mi

Market

Ferry Building

1.3 mi

Gallery

San Francisco Museum of Modern Art

3400 ft

Harbor

Fisherman's Wharf

1.4 mi

Cable Car

Cable Car Museum

3900 ft

Tower

Coit Tower

1.4 mi

Public Building

San Francisco City Hall

5100 ft

Museums

Contemporary Jewish Museum

2900 ft

Museums

Exploratorium

1.4 mi

Museums

Asian Art Museum

5200 ft

Church

Grace Cathedral

2200 ft

Historic Site

Painted Ladies

1.5 mi

Island

Alcatraz Island

2.8 mi

Events

Moscone Center

3200 ft

Museums

Children's Creativity Museum

3900 ft

Cable car ride

1.4 mi

Museums

Museum of the African Diaspora

2600 ft

Mall

Westfield San Francisco Center

2100 ft

Mall

The Original Ghirardelli Ice Cream & Chocolate Shop at Ghirardelli Square

1.4 mi

Church

Saint Patrick's Catholic Church

3000 ft

Mall

Ghirardelli Square

1.4 mi

Museums

Mechanical Museum

1.5 mi

Baseball Stadium

Oracle Park

1.3 mi

Museums

Wells Fargo History Museum

3900 ft

Fountains

Lotta's Fountain

1.2 mi

Nearby

Shopping Area

Union Square

800 ft

Bush St What3words: ///also.secret.ever

Dragon's Gate

1700 ft

Gallery

Xanadu Gallery

1300 ft

Restaurants

The Cheesecake Factory

1100 ft

251 Geary St Fl 8

Lori's Diner

900 ft

500 Sutter St

Honey Honey Cafe & Crepery

600 ft

599 Post Street

Colibri Mexican Bistro

500 ft

438 Geary St

Daily Grill

600 ft

347 Geary St

Akiko's Sushi Bar and Restaurant

300 ft

431 Bush St btw Claude Ln & Mark Ln

Level III Restaurant

400 ft

515 Mason St JW Marriott San Francisco Union Square

Mason Diner

600 ft

320 Mason St

Cesario's

400 ft

601 Sutter St

Katana Ya

400 ft

422 Geary Street

Reviews and Ratings

Feedback from previous guests about their experience

78%

liked the resort and would come back again

Spacious rooms

Friendly staff

Noisy environment

Awkward dining experience

7.8/10

Very good

Rooms

8.0

Location

9.7

Service

7.8

Dining

5.0

Raymond

United States of America, December 2024

7.6/10

I had a pleasant stay at the hotel, which boasts a lovely, modern atmosphere and spacious rooms, especially with the convenient kitchenette. The location is unbeatable, right near Union Square and shopping areas. While the staff was mostly friendly, there was a slight hiccup with one concierge. The dining options were minimal, and room service felt a bit like a sales pitch. Overall, it's a great option, though I wish there were more dining choices.

Rooms

9.0

The rooms were large and comfortable, and having a kitchenette made my week-long stay very convenient.

Service

7.0

Most of the staff were accommodating and friendly, although one concierge seemed a bit reluctant to assist.

Location

10.0

The hotel is in a fantastic location, close to Union Square, shopping, and various transportation options.

Dining

5.0

Dining was mostly limited to room service, which felt more like a timeshare pitch than a true restaurant experience.

Facilities

8.0

The facilities were modern, but I didn't explore extensively, so I can't comment on extras like a pool or gym.

Joshua

United Kingdom, December 2024

7.2/10

I had a pleasant stay overall at this hotel. The location was absolutely perfect, right in the heart of San Francisco, which made getting around easy. The rooms were lovely and comfortable, though it was disappointing that they weren't vacuumed during my four-day stay and could have offered more amenities. The staff were incredibly friendly and helpful, which made my experience that much better. On the downside, the dining options were confusing and didn't meet my expectations as there were no actual breakfast offerings.

Rooms

7.0

The rooms were lovely and very comfortable, but unfortunately, they weren't vacuumed during my entire four-day stay and could be larger with more equipment.

Service

9.0

The staff were awesome and extremely friendly, making my stay enjoyable.

Location

10.0

The location was great, very central and close to shopping, transportation, and various attractions including Chinatown.

Dining

5.0

The dining experience left a lot to be desired as there was no real breakfast service, which was disappointing.

Facilities

6.0

The hotel had decent facilities, but I didn't utilize them much during my stay.

Jonathan

United Kingdom, December 2024

7.6/10

I had a mixed experience at this hotel. The location is fantastic, just a block from Union Square, making it super convenient for sightseeing. The room was spacious and had a nice big window, but it was a bit cramped for three people once the sofa bed was pulled out. The service was polite, but I felt a bit pressured to attend a timeshare presentation. Overall, it has its perks, but it wasn’t perfect.

Rooms

7.0

The room was spacious and bright, with a big window that I could partially open to let in fresh air. However, it felt a bit cramped for three, especially with the sofa bed out.

Service

6.0

The staff was quite polite and tried to make our stay pleasant, but there was some pressure to attend a timeshare presentation, which didn’t feel great.

Location

10.0

The location is amazing, just one block from Union Square! It was perfect for walking to restaurants, shops, and attractions.

Dining

Facilities

Frances

United States of America, November 2024

7.4/10

The hotel has a great location near Union Square, making it convenient to explore San Francisco's attractions. The rooms are spacious and clean, providing a comfortable stay. However, the service could be improved as I encountered some annoying experiences during my stay. The dining options were limited, and I didn't find anything particularly appealing about them.

Rooms

9.0

The rooms were spacious, clean, and modern, which was just what I hoped for during my stay.

Service

7.0

While there were some annoying moments, the staff were generally friendly and helpful, especially in the club room.

Location

9.0

The location was excellent, close to Union Square and within walking distance to several local attractions.

Dining

5.0

Dining options were limited, with room service being the only choice I had.

Facilities

7.0

The facilities were decent overall, but I didn't get a chance to explore them much.

Evelyn

United Kingdom, October 2024

7.0/10

The hotel has a perfect location, just a short walk from many attractions. The rooms were decent but had some cleanliness issues, which is a bit of a letdown. The staff was wonderful, friendly, and very accommodating. However, the dining experience could use some improvement since the breakfast was practically non-existent. Overall, the hotel offers good value for money, but there are some areas that need attention.

Rooms

7.0

The rooms were spacious and very comfortable, though they had a noticeable smell at times that detracted from the experience.

Service

10.0

The staff was absolutely wonderful, allowing my sister and her service dog to visit me, and they were friendly and accommodating throughout our stay.

Location

9.0

The location was fantastic, within walking distance of so many places and things to do, making it very convenient.

Dining

5.0

The dining experience was disappointing; while I expected breakfast, there was none provided despite the price we paid.

Facilities

6.0

The hotel had various amenities, but the overall cleanliness of the facilities could have been better.

Ralph

United States of America, September 2024

8.0/10

I had a pretty good stay at the hotel. The location was fantastic, with easy access to dining and shopping, which I loved. The rooms were spacious and suited our family perfectly, but the service was a bit off at times, feeling a tad pushy. Overall, great value for money considering the amenities and location.

Rooms

9.0

The rooms were perfect for a family, with a pull-out couch and plenty of space. We also appreciated the fridge.

Service

6.0

Service was a mixed bag; while some staff were helpful, others seemed a bit too pushy and could not read our mood well.

Location

9.0

The location was excellent, within walking distance of many city amenities like restaurants and shopping.

Dining

Facilities

8.0

The hotel's rooftop lounge was great for hanging out with cocoa and tea.

Stella

United Kingdom, September 2024

7.8/10

My stay at the hotel was quite pleasant, with clean and spacious rooms and a friendly staff that made me feel welcome. The location was fantastic, making it easy to explore the nearby attractions. However, I found the dining options lacking, especially for breakfast, which was a bit of a letdown considering the price. Overall, it offers good value for money, but the dining experience could certainly be improved.

Rooms

9.0

The rooms were lovely and spacious, providing plenty of room to relax.

Service

9.0

The staff were wonderfully friendly and helpful throughout my stay.

Location

10.0

The hotel was great for walking around, as it was close to shopping, transportation, and Chinatown.

Dining

5.0

The dining experience was limited, with no breakfast options available at all, which was disappointing.

Facilities

7.0

The facilities were good, but nothing particularly stood out to me.

Janet

United States of America, September 2024

7.8/10

My stay at the hotel was quite pleasant overall. The rooms were spacious and comfortable, plus the staff was incredibly friendly and helpful. However, being on the first floor above the restaurant was a bit noisy, both from inside the hotel and outside. The location was perfect, very central and close to everything I needed while visiting San Francisco. I would say the quality aligns well with the price I paid, although the noise from outside was a downside.

Rooms

7.0

The rooms were spacious and comfortable, equipped with a mini fridge, coffee maker, and a good-sized counter and sink. However, noise was an issue since I was on the first floor above a restaurant.

Service

9.0

The service was friendly and very helpful. The staff went out of their way to assist with anything I needed, which made my stay much more enjoyable.

Location

10.0

This hotel has a fantastic location. It's very central, with shops and restaurants just a short walk away. Additionally, I found it easy to access public transport and nearby attractions.

Dining

5.0

I didn't have a lot of dining experiences here, but the breakfast was offered as part of a sales pitch, which was a bit awkward. The proximity to many great dining options just minutes away helped offset that.

Facilities

6.0

While the hotel had some decent amenities, the noise levels did impact how comfortable I felt in the common areas.

Spacious rooms

Noisy environment

Emma

United Kingdom, August 2024

8.0/10

The hotel is perfectly located just a couple of blocks from Union Square, making it convenient for exploring the area. The rooms, while fantastic and quiet, felt a bit cramped once the sofa bed was pulled out for a third guest. The service truly stood out, with friendly and helpful staff. However, the dining options could have been better, as the breakfast was lacking. Overall, it's a great choice for a city stay, but there are slight drawbacks.

Rooms

7.0

The rooms were fantastic and had a lovely terrace area that provided a nice escape from street noise. However, once the sofa bed was down for a third person, space became quite limited.

Service

9.0

The staff were incredibly helpful and friendly throughout our stay, which really made the experience above average.

Location

10.0

The hotel is wonderfully located only two blocks from Union Square, and it's within walking distance to Chinatown, which is a big plus.

Dining

5.0

The breakfast options were pretty limited for the price we paid, so that was a bit disappointing.

Facilities

7.0

Overall, the facilities were quite standard and provided what we needed, but nothing stood out as exceptional.

Malcolm

United States of America, August 2024

8.2/10

I had a great stay in a spacious and bright room that exceeded my expectations based on the photos. The location is unbeatable, just a short walk from Union Square and other attractions, making it quite convenient. However, the service was a bit pushy at times, trying to get me to attend time-share presentations, which was not ideal. Overall, the value for money was decent, but I felt the hotel could use a bit of updating.

Rooms

9.0

My room was larger than any other hotel I've stayed in at Union Square, featuring a big window that allowed for fresh air. It was really bright and comfortable.

Service

6.0

While the staff was friendly, I found the service a bit pushy with attempts to get me to attend a time-share presentation, which detracted from the experience.

Location

10.0

The hotel is super close to Union Square, making it easy to access restaurants, shops, and public transportation like the cable cars. It's an excellent central location.

Dining

Facilities

7.0

The hotel has some nice amenities, including a kitchenette and a relaxing club on the top floor, but it could definitely benefit from a facelift.